{"id":3743,"date":"2013-04-18T08:30:33","date_gmt":"2013-04-18T15:30:33","guid":{"rendered":"http:\/\/blog.dlvr.it\/?p=3743"},"modified":"2026-03-30T18:38:47","modified_gmt":"2026-03-31T01:38:47","slug":"how-do-you-create-an-irresistible-brand-maria-ross-responds","status":"publish","type":"post","link":"https:\/\/dlvrit.com\/blog\/how-do-you-create-an-irresistible-brand-maria-ross-responds\/","title":{"rendered":"How do you create an irresistible brand? Maria Ross responds"},"content":{"rendered":"<p><a href=\"http:\/\/ContentMarketingNow.com\/Conferences\"><img decoding=\"async\" class=\"alignleft size-full wp-image-3759\" title=\"Maria Ross Red Slice Founder\" src=\"http:\/\/blog.dlvr.it\/wp-content\/uploads\/2013\/04\/mariaross.png\" alt=\"\" width=\"250\" height=\"250\" srcset=\"https:\/\/dlvrit.com\/blog\/wp-content\/uploads\/2013\/04\/mariaross.png 250w, https:\/\/dlvrit.com\/blog\/wp-content\/uploads\/2013\/04\/mariaross-150x150.png 150w, https:\/\/dlvrit.com\/blog\/wp-content\/uploads\/2013\/04\/mariaross-110x110.png 110w, https:\/\/dlvrit.com\/blog\/wp-content\/uploads\/2013\/04\/mariaross-50x50.png 50w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><\/a>We recently caught up with Maria Ross, Founder of Red Slice, for a Q&amp;A session\u00a0on the importance of having a clear brand strategy. Maria is a brand strategist who advises entrepreneurs and SMBs on creating irresistible brands. You can hear Maria&#8217;s session on &#8220;<em>Start with the Story: Why a Clear Brand Strategy is Vital to Effective Content Marketing&#8221;<\/em><strong>\u00a0<\/strong>at dlvr.it\u2019s upcoming\u00a0<a title=\"Content Marketing Strategies Confernece\" href=\"http:\/\/contentmarketingnow.com\/\" target=\"_blank\">Content Marketing Strategies Conference<\/a>, May 7 -9, 2013 at The Claremont Hotel Club &amp; Spa in Berkeley, CA.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Q_A_time_with_Maria_Ross\"><\/span>Q&amp;A time with Maria Ross:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><strong>We were enjoying a blog post you wrote, <a title=\"the-10-must-have-messages-you-need-for-your-brand\" href=\"http:\/\/red-slice.com\/2013\/02\/the-10-must-have-messages-you-need-for-your-brand\/\"><em>The 10 must-have messages you need for your brand<\/em><\/a>. \u00a0In the post you speak about, &#8220;consistency in your branding and messaging.&#8221; How does a business keep to the message without sounding robotic?<\/strong><\/p>\n<p><strong><\/strong><strong>Maria:\u00a0<\/strong><em>Thanks, I enjoyed sharing that post with my tribe! Consistency should never be confused with \u201crobotic.\u201d Two different things. Starbucks is consistent in terms of quality and convenience. You always know what you will get when you walk into a store anywhere in the world. Same is true of Apple. You expect fine design, cool features and sleek usability. You expect the same look and feel so you know its Apple. <\/em><\/p>\n<blockquote><p><em>Being consistent means identifying and articulating the key things for which you want your brand to be known, and ensuring you deliver that promise through everything that you do. <\/em><\/p><\/blockquote>\n<p><em>Brands get into trouble when they promise one thing but fail to consistently deliver it through every single customer touchpoint. <\/em><\/p>\n<blockquote><p><em>You can\u2019t possibly be all things to all people so choose wisely and focus on those messages. <\/em><\/p><\/blockquote>\n<p><em>In terms of content and messaging, this means knowing your brand voice and personality and ensuring everything you write conveys that tone. It means understanding your core benefits and hammering on those within the context of whatever content you\u2019re producing. It does not necessarily mean saying things the exact same way each and every time, but using scripts or having soundbites and creatively tailoring them to the context is what will help you stay consistent and fresh, all at the same time.<\/em><\/p>\n<p><em><\/em><strong>We often hear the following from small business, \u201cOf course &lt;insert big brand x&gt; can do content marketing, they have big budgets.\u201d What advice can you share with a small business when kick starting a content marketing program that doesn\u2019t break the bank and is consistent?<\/strong><br \/>\n<strong><\/strong><\/p>\n<p><strong>Maria:\u00a0<\/strong><em>Content marketing is the most inexpensive marketing tactic you can employ on a budget! You write your own editorial in your own voice, you build your own fan base, you determine your frequency, and you can create content once and repackage it a hundred different ways. And it can set your company up as a thought leader. I can\u2019t imagine anything more affordable! And it is usually a heck of a lot more effective than spending hundreds of thousands on one ad or one billboard (which is all you\u2019ll get if you have a tight budget). Content marketing can live on forever and be used in a variety of ways. <\/em><\/p>\n<ul>\n<li><em>I\u2019d advise starting with a simple blog. Just once a week if that\u2019s all you can do. Think of all the questions people have about your industry or offerings and build an editorial calendar of which topic you will cover each week.\u00a0<\/em><\/li>\n<li><em>After that, you can easily jump to sharing those posts through social media channels to expand the reach (again, all this costs is time).\u00a0<\/em><\/li>\n<li><em>Next, you can engage your budding audience by asking them what topics they\u2019d like to see, or offer a form on your website for them to submit questions. You can take great blog posts and pitch them as stories to the press, or repackage it as a more in-depth report or podcast for which people need to sign up for your email list to access. An ad, an event\u2026all of those things are good and have their ROI but they will cost way more and once they\u2019re done, they\u2019re done.\u00a0<\/em><\/li>\n<\/ul>\n<p><em>Content marketing is a much smarter, and less expensive, investment \u2013 and brands today need to ditch the hard sell and build a relationship over time by offering value upfront. Content marketing is a great way to do this.<\/em><\/p>\n<p><strong>We only have so much time in the day. What is the one consistent thing we should not ignore per day, per week, per month that will help us build our brand?<\/strong><\/p>\n<p><strong>Maria:\u00a0<\/strong><em>I think the biggest thing is to engage in every activity with brand intention. What are we trying to say, who are we trying to attract, what is our personality and voice? \u00a0Once you build a strong brand strategy and determine your value, your voice, your ideal customer, you need to look at every activity through that lens. <\/em><\/p>\n<blockquote><p><em>Throwing something out there without considering the brand consistency or perception is a waste of your time and can actually harm your brand. <\/em><\/p><\/blockquote>\n<p><em>Don\u2019t just go on autopilot \u2013 I\u2019d rather see a company do a few things really well, than try to do a lot with no brand direction. For example, I used to get emails from a winery touting their newest wines. Someone clearly had \u201csend an email to our subscribers about this vintage\u201d on their To-Do list and yes, I got an email. But it had no brand personality: it was plain, boring, looked like a business form letter (the last thing I want to think of when enjoying wine!) and did not get me excited about the wine at all. In fact, it made me assume they understood nothing about a good wine experience, so I didn\u2019t buy from them. \u00a0In the quest to just, \u201cget the marketing activity done,\u201d their non-branded choice actually made a brand statement \u2013 and one I\u2019m sure they would not want! They offered no \u201cbrand cues\u201d on where their wine should live in my mental file drawer: Fine wine? Casual pizza night wine? Expensive? Cheap? Your brand helps customers make sense of you in a crowded marketplace and if they can\u2019t figure you out right away, they\u2019ll go elsewhere.<\/em><\/p>\n<p><strong>About the author:<\/strong><br \/>\n<strong><\/strong>Maria Ross is a brand strategist, author and speaker who believes cash flow and creativity are not mutually exclusive. As creator of Red Slice (<a href=\"http:\/\/www.red-slice.com\">www.red-slice.com<\/a>), she advises entrepreneurs and SMBs on creating irresistible brands. Prior to that, she spent years guiding marketing strategies for both start-ups and global brands, including Discovery Networks, Monster.com, and Business Objects. Maria has written two books:\u00a0 <strong><em>Branding Basics for Small Business<\/em><\/strong> and <strong><em>Rebooting My Brain<\/em><\/strong>. She has appeared in numerous media outlets, including MSNBC, ABC News, NPR, and <em>Entrepreneur<\/em> Magazine.<br \/>\n======<\/p>\n<p><a href=\"http:\/\/contentmarketingnow.com\/\"><img decoding=\"async\" class=\"alignleft\" title=\"Content_Marketing_Life_Cycle_500x\" src=\"http:\/\/blog.dlvr.it\/wp-content\/uploads\/2012\/02\/Content_Marketing_Life_Cycle_500x-150x150.jpg\" alt=\"Content Marketing Strategies Conference\" width=\"150\" height=\"150\" \/><\/a>There is still time to\u00a0<a title=\"Content Marketing Strategies Confernece\" href=\"http:\/\/contentmarketingnow.com\/\" target=\"_blank\">register for the Content Marketing Strategies Conference<\/a>, May 7-9, 2013. \u00a0 The conference is the only event to specifically focus on helping companies of any size\u00a0gain practical \u2018how to\u2019 advice on content marketing SEO, content distribution optimization, content ROI, and learn from\u00a0<strong>case studies by brands including Red Hat, New Belgium Brewing, FOX\u2019s hit show\u00a0<em>Glee<\/em>\u00a0and much more<\/strong>. Participants are guaranteed to walk away with an action plan to kick-start or enhance any content marketing program no matter how large or small. Discount codes are available!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We recently caught up with Maria Ross, Founder of Red Slice, for a Q&amp;A session\u00a0on the importance of having a clear brand strategy&#8230;.<\/p>\n","protected":false},"author":6,"featured_media":3759,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[118,10],"tags":[],"class_list":["post-3743","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-content-marketing","category-events"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How do you create an irresistible brand? 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