In 2023, as the number of social media users has grown to nearly 5 billion, we’ve seen lots of significant changes. Most well known, of course: Twitter underwent its first full year owned by Elon Musk, and it’s first few months rebranded as X. The platform maintained its popularity among Generations X and Y, who also latched onto TikTok, making it a huge growth channel for brand marketing.

These developments underscored how constantly the social landscape changes, as we redefine how brands connect with their audience. Of course, understanding what may come next on a strategic level can help your brand maintain relevance and engagement with your target audience, which are key to growth. Twenty-twenty four is here, and it’s important to anticipate the changes and adapt accordingly. Here are six possibilities:

1. The Surge of AI-Driven Content Creation
Content creation driven by artificial intelligence platforms is now a norm that can transform social media marketing. AI enables social media marketers to create personalized and relevant content with unheard-of efficiency, ensuring a larger volume of messaging gets out to the target audience. While this can streamline social media content creation, the key is in how well marketers can prompt AI content-generators to deliver consistently resonant and impactful messaging that’s shaped to fit each target audience in each specific platform. The danger will lie in marketers not intervening enough editorially, which could result in too much published social media content reading in a homogenous “AI-ese” tone. While AI can be a great help in brainstorming concepts and content to be edited, it’s not necessarily a platform from which to simply copy and paste into your social media channels.

2. Increased Regulation and Compliance
Navigating new regulation and compliance measures in social media may become increasingly critical for brands. In 2023, the European Union’s Digital Services Act (DSA) came into effect, imposing stricter content moderation requirements and transparency obligations on digital platforms. Also, the California Consumer Privacy Act (CCPA) was amended to enhance consumer data privacy rights, which can affect how companies collect and use user data. It can be a bellwether for how other states address the issue. In 2024 data privacy regulations are expected to expand globally, similar to the General Data Protection Regulation (GDPR), which will require brands to be more diligent in how they handle user data worldwide. On the artificial intelligence front, regulations will likely start targeting deepfake technology to curb the spread of AI-generated false information. Brands will have to go proactive in the face of these evolving regulations, ensuring compliance while maintaining effective and engaging social media marketing strategies. Adapting to these changes will be critical to safeguarding your brand reputation and building trust with your audiences.

3. The Rise of Niche Platforms
Along with alternative general social media channels like Bluesky and Mastodon, emerging niche platforms like Threads, WeAre8, and Supernova are becoming increasingly important in social media marketing. Threads, a new platform that emphasizes more intimate and meaningful interactions, offers a space for deeper, thread-based conversations that can let brands connect more authentically with their audience. Supernova, which empowers users to support brands and causes they care about, can let companies align their marketing efforts with social impact and resonate with socially conscious consumers. WeAre8, a platform focusing on short-form video content, taps into the growing demand for quick, engaging visual stories, perfect for brands that want to capture audience attention in creative and dynamic ways. These platforms can help you explore fresh, targeted approaches to engage with specific communities. By including these emerging platforms in your strategy, you can stay ahead of the curve, and ensure your messages resonate with evolving consumer preferences.

 

Screenshots from ad-viewing social media platform WeAre8 show graphics that explain the process of users earning credit for viewing branded short-form videos
Socially conscious short-form ad-viewing social media platform WeAre8 exemplify the expansion of niche social media platforms that brands can leverage to connect with their target audiences.

 

4. Embracing Social Commerce Evolution
2024 is set to witness a significant evolution in social commerce, a trend that seamlessly blends social media engagement with e-commerce capabilities. For example, brands ranging from Nike to home accesorizer Snowe to shoe retailer Allbirds effectively utilize Instagram’s shoppable posts to let users buy products directly from their feed, seamlessly integrating shopping with social browsing. Another example, Sephora, leverages Facebook Shops to create a virtual storefront where customers can explore and buy products without leaving the platform. This integration of e-commerce into social media provides a convenient and immersive shopping experience that encourages more spontaneous purchases directly from social interactions. This approach both simplifies buying and leverages the impulsive nature of social media, turning every post and interaction into a potential sales opportunity. Marketers need to create compelling, shoppable content that resonates with the audience’s lifestyle and preferences. They also need to use social media automation tools to schedule these posts at times that find maximum exposure with the target audience.

Shoe retailer Allbirds presents photos of shoe styles in its Instagram shop page.
Brands like shoe retailer Allbirds uses Instagram’s shoppable posts to make purchases easy for its followers.


5. Focus on Authenticity and Transparency
In 2024, the emphasis on authenticity and transparency in social media continues to be a key trend, as evidenced by the approach taken by brands like Patagonia in 2023. This outdoor clothing company has long been recognized for its commitment to environmental activism and ethical practices. In 2023, they took this a step further by openly sharing their journey towards sustainability. Through social media, Patagonia provided insights into its supply chain, the environmental impact of its products, and its efforts to improve. This level of transparency not only bolstered their brand authenticity but also deeply resonated with their environmentally conscious audience. For other brands, this trend underscores the importance of honest communication and showing a genuine commitment to their values. By embracing transparency, brands can foster a stronger connection with their audience, leading to increased trust, loyalty, and engagement in an era where consumers value sincerity over the sales pitch.

6. More User-Generated Content (UGC)
User-Generated Content will continue to wield impact going forward a powerful way to build community and authenticity. UGC refers to any content—be it text, videos, images, reviews, etc.—created by people instead than brands. Users perceive it as more genuine and relatable, often leading to higher engagement rates. Brands like GoPro have excelled in this area by encouraging their users to share their adventure experiences using GoPro cameras. This provides the brand with authentic and diverse content while it fosters a strong sense of community among its users. Brands that want to work with UGC need to create campaigns that motivate and reward users for sharing their experiences with the brand. This approach enhances content authenticity and significantly extends the reach and impact of brand messaging, as users tend to trust and value the recommendations of their peers over traditional advertising.

7. Interactive Live Streaming Expands
The explosion of interactive live streaming on social media platforms has emerged as a significant trend that offers your brand a new way to engage in real time. In the post-pandemic era, people are tuning in to live video streams regularly, interacting directly with hosts, participating in Q&A sessions, and even influencing the content as it unfolds. A prime example is the rise of live shopping events on Instagram and Facebook, where brands showcase products through live demonstrations and directly engage with prospective customers, answering questions and offering exclusive deals in real-time. Going further, brands like L’Oréal have utilized AR filters during live streams to let viewers virtually try on makeup products, significantly enhancing user engagement and personalizing the shopping experience.

 

On Snapchat, L'Oreal shows a user trying on mascara virtually in an augmented reality feature.
On a Snapchat livestream, L’Oreal followers use AR to “try on” products before buying.

 

Getting to More Future-Ready Social Media Strategies
Lots of these developments signal a shift towards more personalized, authentic, and interactive brand experiences. Building those experiences takes the most precious resource we’ve got—time. There’s never enough. But tools like social media automation can help increase the agility, efficiency, and time you need to leverage these developments effectively. Automation can help make your social media marketing strategy more adaptable and attuned to the evolving preferences of your target audience, and set the stage for better growth and engagement in 2024.